GENERAL INFORMATION

ACKNOWLEDGEMENTS: As a courtesy to our customers, orders are acknowledged in writing. Please review
the acknowledgement upon receipt and notify factory immediately if there is a discrepancy.

ARTWORK: Please supply camera ready artwork. Letterheads, business cards, photocopies and faxed copies are not considered camera ready and will not produce a quality imprint. Multi colored imprints require spot PMS color. Cleaning artwork, adding text to a logo, combining two pieces of artwork, color separation, etc., may be subject to artwork charges. (Please contact factory for further information.) Recreating artwork will be charged at $40.00 per hour.
As a courtesy to our customers we will provide the first 15 minutes at no charge. Special shaped screen printed borders are available on some items at no additional charge when imprinted in the same color. Please note: The borders may change the imprint area. Artwork is kept on file for 3 years. Repeat set-up charges will apply if an exact repeat order is placed within 3 years of the last order. Exact repeat orders received after 3 years will incur new set-up charges. Electronic files meeting our specifications can be emailed to : art@targetline.com.

STANDARD AND 3 DAY DIGITAL ART REQUIREMENTS:
TargetLine is PC based, but can convert Mac files. Artwork from either platform must follow the same guidelines. We work mainly with Adobe software (Illustrator). Vector artwork should be sent as an EPS with all fonts converted to outlines to maintain font style. To expedite your order, artwork may be sent electronically via diskette or e-mail. Diskettes and CD's should only contain artwork for the order in process. The art file should contain only the art to be printed. Please include special instructions in the message, not in the artwork. Cropping down raster images to be printed saves downloading time. A copy of artwork must be faxed prior to sending your e-mail and all e-mail sent must include a company name, phone number and purchase order number.

I DAY DIGITAL ART REQUIREMENTS: PC format is preferred. Macintosh is acceptable only if saved properly. We cannot accept art files in the following PC or Mac formats: BMP, Photoshop EPS, JPEG, GIF, PICT, TIFF, DOC, EXE, PCX, PPT, P65 or XLS formats. These file formats are generally low resolution-only suitable for viewing on screen-not for printing. Do not attempt to save these files as EPS format. SEND ONLY THE ORIGINAL OR NATIVE VECTOR EPS FILES. Art files must be created and saved in Adobe Illustrator 11.0. All CorelDraw files MUST BE EXPORTED as an EPS and all text converted to outline. Vector EPS file formats provide superior reproduction quality allowing images to be resized with no loss of sharpness or detail. Artwork with text must be converted to outline.

CALIFORNIA PROPOSITION 65: The state of California requires warning labels on all consumer products that are shipped into California. Targetline will apply a California Proposition 65 Warning Label at no additional charge.
It is the customers responsibility to notify TargetLine if all or any part of an order may be sold or distributed in the State of California.

CALIFORNIA PROPOSITION 65 WARNING LABEL: The label reads as follows: “This product may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.”

CANCELLATIONS/CHANGES: Orders cancelled during production will be charged all costs incurred to the date of cancellation. There will be a minimum charge of $40.00 if an order is cancelled or changed after artwork and/or paper proof has been prepared. The customer will be required to pay for all work completed at the time of the cancellation or change.Cancellations or changes will only be accepted in writing.Changes to orders after
production has begun must be authorized by the factory. Verbal changes or cancellations will not be accepted.

CLAIMS: Must be made no later than 15 days after shipment. No merchandise, including random samples, may be returned without authorization from the factory. We are not responsible for inability to fill orders due to strikes, shortage of materials, prices, delayed inventory due to shipping or customs delays, carrier delays or any other reasonable cause.

COLLECTIONS: All costs, fees and expenses acquired during collection will be the sole responsibility of the debtor.

COLOR CHANGES: A charge of $30.00 will be assessed for each change of color within a production run, plus the cost of additional dies or screens.

CO-OP PRICING: Available on all items. Special colors or items require 5,000 to 10,000 minimum pieces per order. Please consult factory for details.

COPY CHANGES: An additional set-up charge will be assessed for each change of copy within a production run, plus the cost of additional dies or screens.

CREDIT CARD: We accept Visa, MasterCard and American Express.

DISTRIBUTOR IMPRINT: End quantity price on whichever service is required - 1 Day,3 Day or Standard Service. Imprint must include same company name as on your purchase order.

DRINKWARE/MUGS: Hand washing is recommended.

DROP/SPLIT SHIPMENTS: Add $10.00 per additional shipment. This charge applies to orders with more than one ship to address or orders that require partial shipments to be made at more than one time. Entire order must be shipped within 6 months from receipt of original order.

EXACT QUANTITY: For exact quantity, add $35.00. Otherwise, we reserve the right to ship and bill up to 7% overruns or underruns.

EXPORT SHIPMENTS: As a courtesy to our customers, there are no additional charges for TargetLine to complete the required shipping documentation for international shipments.

4-COLOR PROCESS PRINTING: See page 222.

IMPRINT COLORS: Standard Imprint Colors. See page 222. Note: All imprint colors vary with the printing process (Example: Screen Print,Pad Print,etc.) and the color of the material printed on as well as the surface (shine or matte finish). Please note that an imprint on dark colored items may require a white underlay to obtain the true requested imprint color. (The additional cost for a white underlay will be the same as indicated in "Additional Colors/Positions Imprint" information for each item.) For special colors see "PMS Match."

IMPRINTING: Unless otherwise specified on your purchase order, your imprint will be positioned per the item photograph. The imprint area may vary depending on the artwork submitted. *Please note, some distortion can be expected when imprinting stress relievers/balls. They are made by hand and no two are exactly the same. Due to the nature of the material,uniformity of the imprint cannot be guaranteed. All artwork will be sized to fill maximum
imprint area unless otherwise requested on your purchase order.

IMPRINTING BAGS: When registering two or more colors next to each other,mis-registration up to 1/16" in any direction may occur. Industry standards allow for this tolerance and it must be considered acceptable. TargetLine reserves the right to refuse any multiple color order considered impossible to print within industry standards.Multiple color orders capable of being screen printed by individual registration carry a running charge of $.30 per bag.

IMPRINTING MAGNIFIERS: Standard imprinting location for all magnifiers with pull out lenses is "right reading" (item is held in right hand and lens is pulled out to the left).Please specify if you have a preference other than the standard method.

IMPRINTING METHODS: Pad Print, Screen Print, Sublimation, Hot Stamp, Dry Ink Process and Laser Engraving.

IMPRINTING MUGS: I Side Imprint: Single imprint, right handed readable.2 Sided Imprint: 2 imprints or same imprint twice, centered opposite each other. Wrap Imprint: 1 imprint centered opposite the handle. A total wrap around imprint is not achievable.

INTELLECTUAL PROPERTY/COPYRIGHTS/ TRADEMARKS: TargetLine will accept artwork, logos,materials or type submitted to the factory with the understanding that by doing so the customer has the authority and legal right to order, purchase and/or distribute merchandise/materials utilizing said artwork, logos, material or type. It will also be the belief of the factory that you the customer are submitting said artwork, logos, material or type in full compliance with all applicable laws regarding copyright, patent, service mark, trademark or right of privacy.The
customer agrees to indemnify and assume all liability and expenses (including attorney’s fees) arising from actual or alleged claims from the use of artwork, logos,material or type submitted to the factory that may infringe upon or misappropriate any copyright, patent, service mark, trademark or right of privacy. This agreement will remain in effect after delivery of your order.

LASER ENGRAVING: Laser engraving is available on many of our metal products.This process is optional and additional charges may apply. Additional positions where available carry an additional running charge of $.25 per position,per piece.Oxidation is required on selected items and has an additional charge of $.25 per position, per piece.Personalization is available for an additional charge of $.60 per position,per piece.Please refer to the catalog page for product pricing and additional information.

LESS THAN MINIMUM: Absolute minimum is 1/2 of the first column quantity unless otherwise specified. Add $40.00 for imprinted merchandise. As a courtesy to our customers this charge will not apply to un-imprinted merchandise.

MUGS/DRINKWARE: Hand washing is recommended.

NEW CUSTOMERS: If you have not done previous business with us,we use ASI Credit Service for credit approval. If you are not a member of ASI,please contact factory for a "Confidential Credit Application".Prepayment may be required for 1 Day and 3 Day Express Service orders as time does not allow proper credit analysis on new customers.We accept Visa, MasterCard and American Express.

ORDERS: All orders must be received in writing.Revisions or changes on orders must be received in writing. The factory will not accept responsibility for verbal corrections or instructions on orders. All orders are acknowledged via fax. Please include your company name, address, telephone number, fax number and email address on your purchase order.

OVERRUNS AND UNDERRUNS: We reserve the right to ship and bill overruns or underruns of up to 7%. For exact quantity, add $35.00.

OXIDATION: Oxidation is required on selected items and has an additional charge of $.25 per position, per piece.

PACKAGING/SPECIAL PACKAGING: Most items have their own box or package. Small items are either polybagged or bulk packed in an inner box within a master carton.Batteries may be boxed separately. A handling charge of $2.50 will be charged per master carton. See“Shipping/Freight Charges” section for further information.

PEN REFILLS: Standard pen refill is black ink unless otherwise specified.

PERSONALIZATION CHARGE: Personalization is available for an additional charge of $.60 per position, per piece, plus applicable set-up charges.

PHOTOGRAPHY: Logos used in this brochure are for illustrative purposes only. They do not imply endorsement, nor are any items with these specific logos for sale to anyone other than parties expressly authorized by the owner of such designs.

PMS MATCH: Add $40.00 per color. For special colors and PMS matches,please send swatch with order. Note: All imprint colors vary with the printing process (Example: Screen Print,Pad Print,etc.) and the color of the material printed on as well as the surface (shine or matte finish).Please note that an imprint on dark colored items may require a white underlay to obtain the PMS Match. (The additional cost for a white underlay will be the same as the additional running charge indicated in "Additional Colors/Positions" information for each item.) A PMS color match or specific ink can be mixed, but there are times when a true match is not possible due to the product color or finish.

PRICING: Effective 1/1/10 to 12/31/10.Prices are subject to change without notice. Please refer to theTargetLine catalog and/or website or contact the factory for confirmation on pricing or product information.We will use theTargetLine catalog and/or website for final product specifications when resolving any discrepancies beyond our control. The catalog and/or website contain our most up-to-date pricing and product specifications.We
are not responsible for typographical errors or for incorrect information listed on industry product search tools such as ESP, SAGE,LogoMall,PromoMart,Distributor Central, Impact, Promotional Marketing or any other industry product search tools.

PRODUCT SAFETY: TargetLine takes great pride in the safety of our customers and the laws and regulations of the government agencies in the United States.We require all material components, accessories,parts thereof and inks used to manufacture and/or print our products to meet Federal Safety Standards.We continue to test our products and require compliance from all of our current suppliers and factories.

PRODUCTION TIME: Standard production time is 7 working days for credit established accounts. 3 Day Express and 1 Day Express service is available on many of our products. Production time does not include the day your order and artwork is received by the factory. Production time will begin after approval of credit,paper proof and/or production proof. Please return your paper proof within 24 hours for standard production orders. Any
delays in receiving your prepayment or proof approval may delay production and shipment of your order. Due to seasonal fluctuations and order size,production time could be longer if additional colors/positions are required. See “Rush Service,1Day or 3 Day Service ProductionTime” section for further information.

PRODUCTION TIME BEGINS THE FIRST BUSINESS DAY AFTER RECEIPT OF:
1) Credit has been approved or prepayment has been received.
2) Paper proof and/or production proof approval has been received.

PROOFS:
1) As a courtesy to our customers,we provide one free initial paper proof with every order including exact repeat orders. Each additional proof with changes will be charged at $7.50. Paper proofs for standard production orders must be faxed back with approval within 24 hours.Please return 3 Day Express proofs within 1 hour.Please return 1 Day Express proofs within 30 minutes. A delay in receiving your proof approval could delay production and shipment of your order.
2) Production proofs:$45.00 each plus cost of item. Also, add appropriate art and die charges for item.

PROOF APPROVAL: Must be in writing.

REPEAT ORDERS: To be sure of exact duplication,when required,be certain to include our sales order number, invoice number or your purchase order number of previous order. Artwork is kept on file for 3 years.Repeat set-up charges will apply if an exact repeat order is placed within 3 years of the last order. Exact repeat orders received after 3 years will incur new set-up charges. As a courtesy to our customers,we provide one free initial paper proof at no charge to ensure that all of the imprint information is correct (including exact repeat orders).

RETURNED MERCHANDISE: Factory authorization must be obtained prior to return of merchandise for any reason or the receiving department cannot accept the shipment.No credit will be issued for merchandise which is unavailable for return to the factory. There will be a 20% restocking fee for blank merchandise that has been returned with prior approval from factory.

RETURNED CHECK POLICY: $30.00 service charge for all returned checks.Terms may be changed to prepayment with a cashier’s check or money order only for all future orders.

RUSH SERVICE/1 DAY OR 3 DAY SERVICE
PRODUCTION TIME: We will try to accommodate all items on an express 1 Day or 3 Day turnaround.Please consult the factory for items not mentioned if an express turnaround is required. All express orders are subject to credit approval. Please mark your order "1 Day Service" or "3 Day Service."
• 1 Day and 3 Day Service is based on a 5 day work week
(not including holidays).
• TargetLine will not be responsible for carrier or transportation delays.
• 1 Day and 3 Day production time is guaranteed only on items with a one-color,one-position imprint. TargetLine requires three extra production days when ordering items with an additional color/position imprint.Magnifiers are available with a 1 Day production time only with a one-color,one-position imprint located on the case.
• 1 Day orders and artwork must be received by 12:00 pm (Noon) EST.
• 3 Day orders and artwork must be received by 1:00 pm EST.
• Production time does not include the day your order and artwork is received by the factory.Production time will begin after approval of credit,paper proof and/or production proof.

SAMPLE POLICY: We offer random imprinted samples at end quantity pricing plus freight. Items and freight totaling $10.00 or less will be sent at no charge.

SET-UP/SCREEN CHARGES: Please see each individual item page for the appropriate set-up charge. Artwork is kept on file for 3 years.Repeat set-up charges will apply if an exact repeat order is placed within 3 years of the last order.Exact repeat orders received after 3 years will incur new set-up charges.

SPECULATIVE SAMPLES: Furnished on request at $45.00 each plus cost of item. Also, add appropriate art and
die charges for item.

SHIPPING/FREIGHT CHARGES: F.O.B.Point is Owosso, Michigan. A handling charge of $2.50 will be charged per master carton. The shipping weights in this catalog are approximations only and do not present master carton configurations. lEstimated freight and billed freight charges may vary due to carrier fuel surcharges,product density,packaging and dimensional shipping weight.Due to these factors,TargetLine will not be responsible for differences between estimated freight quotes and actual billed freight charges.Oversized boxes are billed by dimensional weight per the carrier's specifications. TargetLine is not responsible for carrier delays.

*Incorrect Shipping Address: UPS, Federal Express and other shippers bill us for address changes due to incorrect addresses given on the customer’s P.O.,even though the packages are delivered to the correct address. All fees charged to us will be invoiced once we are notified,which may take as long as two weeks.

SPLIT SHIPMENTS: Add $10.00 per additional shipment. This charge applies to orders with more than one ship to address or orders that require partial shipments to be made at more than one time.Entire order must be shipped within 6 months from receipt of original order.

TERMS: Net 30 Day payment terms for customers with an established account.We acceptVisa, MasterCard and American Express. Payments must be made in U.S. Funds.

UN-IMPRINTED MERCHANDISE: As a courtesy to our customers, un-imprinted merchandise is available at end
quantity pricing.

UNION BUG: Not available.

U.S. POST OFFICE SHIPMENTS: Add $10.00 per shipment plus applicable postage fees for courier service to the local post office.

PLEASE NOTE:
Due to circumstances beyond the control of TargetLine, prices, inventory and product specifications are subject to change without notice. All prices are subject to change due to fluctuating energy and raw materials cost. Check our website at www.targetline.com to confirm current pricing as well as any special offers, prior to placing your order.We are not responsible for the inability to fill orders due to strikes, shortage of materials, prices, delayed inventory due to shipping or customs delays, carrier delays and any other reasonable cause. Should something of this nature occur, you will be notified prior to production.We reserve the right at any time to correct any error in pricing or descriptions.Product and service prices and specifications are subject to change without notice.Colors and textures of certain products may vary from the manufacturer. These variations are considered acceptable. Information regarding our product line is published by independent industry sources on an on-going basis,many times without our knowledge.Please refer to theTargetLine catalog and/or website or contact the factory for confirmation on pricing or product information.We will use theTargetLine catalog and/or website for final product specifications when resolving any discrepancies beyond our control. The catalog and/or website contain our most
up-to-date pricing and product specifications.We are not responsible for typographical errors or for incorrect information listed on industry product search tools such as ESP, SAGE, LogoMall, PromoMart, Distributor Central, Impact, Promotional Marketing or any other industry product search tools.

FOR FURTHER INFORMATION ONTARGETLINE PRODUCTS,CONTACT YOUR SPECIALITYADVERTISING DISTRIBUTOR.

TL SPECIFICATION SHEET

Standard Imprint Colors

4-Color Process Printing

4-color process printing is available on Item #1465, Item #1470 and Item #2560.
4-color process printing is also available on additional items, please contact factory.
*We prefer art sent on disk or by electronic file transmission.
*Electronic files meeting our specifications can be emailed to : art@targetline.com.
Photographs: If a disk cannot be provided a color photograph will be accepted. We suggest a high quality 35mm color photograph or better. Please send a vertical and horizontal photograph taken at the same time and angle. Add $50.00.
Colors: All colors must be 4-color process colors (cyan,magenta, yellow and black). Exact PMS color matches are not possible.
Artwork: Art should be to size, leaving a 1/8" margin from the cut line (unless art bleeds off) or art charges will be
incurred. Alterations of artwork will be billed at $40.00 per hour. As a courtesy to our customers,we will provide
the first 15 minutes at no charge.
4-Color Process: Some matches are not possible due to variations in inks and raw materials. For proper color
matches on 4-color process items all film must be accompanied by either a match print, Chromalin proof or high quality photograph.
4-Color Process Disk Formats: Adobe Illustrator 11.0 and Photoshop 6.0 – JPEG,TIFF and Photoshop EPS
files are only acceptable for CMYK (4-color process imprinting). All support files (graphics and placed images) must be included when placed in page layout programs. Fonts must be converted to paths. Please send a disk in PC format.
Specs for 4-Color Process: 100% actual size film positive, right reading, emulsion down.Minimum of 1200 dpi (dots per inch). If film is provided, please also send a disk in PC format.
Screen Angles: Cyan at 102 lines per inch, 70 degrees.Magenta at 102 lines per inch, 19 degrees.Yellow at 109 lines per inch, 0 degrees. Black at 121 lines per inch, 45 degrees.
4-Color Process Production Time: Standard production time is 15 to 20 working days.There is no rush service
available.

Laser Engraving

Laser engraving is available on many of our metal products. This process is optional and additional charges may apply. Please refer to the catalog page for product pricing and additional information.